Privacy Policy

PRIVACY POLICY

Effective Date: June 5, 2023

At NEADIX, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use our website:

Personal Information: This includes information that can identify you personally, such as your name, email address, shipping address, phone number, and payment details. This information is collected when you create an account, make a purchase, or subscribe to our newsletter.
Non-Personal Information: This includes data that does not identify you personally, such as browsing behavior, IP address, device type, and website usage data. We use this information to improve our services and optimize user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Process Orders: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
To Improve Our Services: We analyze your non-personal information to improve website functionality, customer experience, and product offerings.
Marketing and Communication: We may use your email address to send promotional offers, newsletters, or updates about our products and services. You can opt-out of receiving these communications at any time.
To Comply with Legal Obligations: We may use or disclose your information when required by law or to protect our rights, safety, or property.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, processing payments, or delivering services. These service providers are obligated to keep your information confidential and use it only for the services they provide to us.
Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of such changes via email or notice on our website.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We recommend you take appropriate precautions to protect your personal information, such as using strong passwords and logging out of your account after use.

5. Your Rights and Choices

Access and Update Your Information: You can review and update your personal information by logging into your account on our website or contacting our customer support team.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
California Consumer Privacy Act (CCPA): If you are a California resident, you have specific rights regarding the collection and use of your personal information. You can request information about the categories of personal data we have collected, the sources from which it was collected, and the purposes for which we use it. You also have the right to request the deletion of your personal data, subject to certain exceptions.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device to store information and help us analyze website usage. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Email: support@neadix.com